Privacy Policy

Curax ("we," "our," or "us") operates the website curax.com and related digital properties. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with your use of our website and services.

Curax is a B2B outdoor systems brand focused on the US market. Our website is designed for landscape design-build firms, outdoor living contractors, deck and patio installers, and other trade professionals -- not general consumers. All data we collect relates to professional project inquiries and business communications.

By accessing our website or submitting an inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide Directly

• Name and professional title
• Business email address
• Company name and type (e.g., landscape firm, contractor)
• Project details including application type, dimensions, and location
• Product system interest and configuration preferences
• Project notes, drawings, or reference materials you choose to share
• Phone number (if voluntarily provided)

Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time on site, and navigation patterns
• Referring URLs and traffic source information
• Device type and screen resolution
• Cookie identifiers and session data (see Cookie Policy below)

Information from Third Parties

• Analytics data from services such as Google Analytics
• Information from email marketing platforms if you opt in to communications

We use the information we collect for the following purposes:

Project Inquiry Processing

• Reviewing and responding to your project inquiry within one business day
• Preparing system recommendations, product specifications, and pricing proposals
• Coordinating with manufacturing partners to develop accurate project quotes
• Following up on open inquiries and project discussions

Business Operations

• Managing ongoing project communications and order coordination
• Improving our product systems and service based on inquiry patterns
• Maintaining records of project specifications for quality assurance

Website Improvement

• Analyzing website traffic and user behavior to improve content and usability
• Identifying which product systems generate the most professional interest
• Optimizing the inquiry process for landscape and contractor professionals

Communications

• Sending project-related updates and proposals you have requested
• Notifying you of new product systems or relevant industry updates, only if you have opted in

We do not use your data for automated decision-making, profiling, or any purpose unrelated to legitimate B2B project and business activities.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Manufacturing & Supply Partners: When processing a confirmed project, we may share relevant project specifications (dimensions, materials, quantities) with vetted manufacturing partners to develop production-ready proposals. Personal contact information is not shared without your knowledge.
• Service Providers: We use trusted third-party tools for website analytics, email communication, and CRM management. These providers are contractually obligated to protect your data and may not use it for their own purposes.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Curax, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

All third-party service providers we work with are evaluated for data security practices and are required to maintain appropriate safeguards.

Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how professionals interact with our content.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our website, including the project inquiry form.

For more information about managing cookies, visit allaboutcookies.org.

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

• Project Inquiry Data: Retained for up to 3 years from the date of last contact to support ongoing project discussions, follow-up inquiries, and business relationship management.
• Active Project Records: Retained for the duration of the project plus 5 years for warranty, quality assurance, and legal compliance purposes.
• Website Analytics Data: Aggregated analytics data is retained for up to 26 months, consistent with Google Analytics default settings.
• Email Communications: Business correspondence is retained for up to 5 years as part of standard business record-keeping practices.

When data is no longer required, we securely delete or anonymize it in accordance with our internal data management procedures.

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights promptly and transparently.

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR). Please contact us to learn more.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Restricted access to personal data on a need-to-know basis within our team
• Regular review of data handling practices and third-party service providers
• Secure storage of project inquiry records and business communications

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to report a privacy concern, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.